Primary Purpose: Responsible for the overall coordination, implementation, execution, control, and completion of integrated customer services. These customer services include creating and execute implementation plans for blending; consolidation; sustainability/circularity strategies and bid process execution. Achieving the expectations established between Univar Solutions and key customers. Additionally, collaborating with Supply Chain, Procurement, Sustainability, ChemCare, Operations and Sales for timely completion of project objectives and escalates as necessary.

What You’ll Do:

• Create and execute implementation plans for customer solutions including blending; consolidation; sustainability/circularity strategies
• Find and advance opportunities to meet customer objectives including but not limited to KPI build out and tracking, total cost of ownership, savings, increase sustainable/circularity in supply chain, blending, etc. during project execution.
• Collaborate with PMM to negotiate indirectly or directly with supplier base.
• Provide regular updates to product, operations, local sales and the Key Account teams regarding project progress
• Continuously identify supply chain and/or business risk and present mitigation solutions.
• Maintain detailed reports of the project timelines and milestones.
• Conduct analysis of logistics, order patterns, product offsets to identity synergy/optimization solutions for customer.
• Managing the intake, internal communication, and compilation of bid information as well as the preparation of the response to the customer.

What You’ll Need:

• A wide knowledge and established network within the chemical distribution industry
• Sound organizational, prioritization, and time management skills to handle diverse and significant requirements in high-pressure and time-sensitive situations.
• Strong oral and written communication skills for interface and collaboration with all organizational levels
• Ability to work independently with minimal supervision
• Strong interpersonal skills, including diplomacy, tact, and discretion while interacting with others.
• Strong project management skills, including prioritization, scheduling, and documentation. Including a solid technical understanding and the ability to define and refine requirements through a project lifecycle.
• Advanced analytical, critical thinking, and creative problem-solving skills articulated effectively with team members
• Ability to write regular status reports, develop risk mitigation strategies, and manage issues.
• Ability to work and make decisions independently with minimal supervision
• Excellent proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint) and Microsoft Teams
• Ability to navigate Univar Solutions systems (Salesforce, SAP, Tableau, Universe, etc.)
• Critical thinking and creative problem-solving ability
• Brings a positive, can-do attitude with the ability to succeed in a fast-paced work environment.