Job Category
Customer Service
Job Type
Professional
Employment Type
Temp to Hire
Work Hours
Full-time
Compensation
$48,000 − $56,000per year
Hiring Manager
Recruiter
This job was last updated on
Location: Honolulu, HI
Pay: Up to $56K - DOE
Schedule: Monday – Friday | 7:00 AM – 4:00 PM
Are you a relationship-builder who loves solving problems and helping businesses thrive? Express Employment Professionals is seeking an Account Manager for a premier Honolulu-based company. This is a vital role acting as the primary link between external clients and internal service departments to ensure long-term satisfaction and operational excellence.
Interested? Give us a call today at 808-792-7015 for an immediate interview!
Benefits
- Medical, dental, vision coverage
- Paid Time Off
- Weekly Paychecks
- Referral Bonuses
Why You’ll Love This Role
In this position, you aren’t just managing accounts—you are a strategic partner. You will work independently to nurture client relationships, identify service needs, and provide solutions that keep Hawaii’s infrastructure running smoothly.
Key Responsibilities
- Client Advocacy: Act as the first point of contact for proposals, contract renewals, and general inquiries.
- Problem Solving: Identify short-term and long-term client needs; resolve issues promptly to prevent escalation.
- Business Growth: Identify upselling and cross-selling opportunities and collaborate with the sales team on business leads.
- Financial Oversight: Manage work order Purchase Orders (POs) for timely invoicing and run profitability reports for account analysis.
- Project Facilitation: Generate and deliver proposals for equipment maintenance, repairs, or replacements.
- Data Management: Keep customer portals accurate and up-to-date while meeting strict KPI expectations.
Qualifications
- Tech-Savvy: Intermediate proficiency in Microsoft Office (Outlook, Word, and Excel) and an openness to learning new technologies.
- Soft Skills: Ability to work independently, manage changing priorities, and communicate effectively with stakeholders at all levels.
- Mindset: A self-starter who is accountable, flexible during times of change, and contributes to a positive team environment.
Requirements
- Experience: Minimum of three (3) years of direct experience in customer service, scheduling, and quoting repairs within the construction, installation, or preventive maintenance industries.
- Licensing: Must have a valid Hawaii Driver License with a clean driving record.
How to Apply to our Account Manager opportunity
- Call our team today at 808-792-7015
- Email your resume to jobs.honoluluhisrg@expresspros.com
- Apply to this posting
Company Website
Company Size
11-100
Company Overview
For over 25 years, Express Employment Professionals has been dedicated to providing quality staffing services and human resource solutions to medium-sized business around the globe. Since its establishment in 1983, Express has grown to include a network of more than 550 employment agencies. With Express Employment Professionals, both businesses and job seekers alike can experience the confidence and satisfaction of knowing that they will receive personal attention from each of our locally owned and operated staffing firms. Express Employment Professionals serves local businesses with both full-time and temporary staffing and job placement in addition to providing human resource services and consulting. Our full line of services include:
