Job Category
Claims
Job Type
Hourly
Employment Type
Temp to Hire
Work Hours
Full-time
Compensation
$19 − $20per hour
Hiring Manager
Recruiter
This job was last updated on
Join a trusted local insurance company known for its commitment to excellence and employee longevity. We're hiring for two customer service and claims support roles that play a key part in processing claims and supporting insureds, claimants, and internal teams.
Available Roles
-
Associate III - Claims Intake & Support
- Process First Notice of Loss (FNOL) via email, fax, or mail
- Enter initial claim data and upload supporting documents
- Handle inbound calls from insureds, claimants, providers, and agents
- Route operator calls and monitor shared inboxes
- Prep, scan, and validate incoming claims documents
- Perform general administrative duties
-
Senior Associate - Claims Reporting & Data Entry (Includes all Associate III duties, plus:)
- Prepare departmental reports and metrics
- Enter police report data into claims system
Qualifications
Shared Requirements:
- Keyboarding speed: 40-45 WPM
- Basic proficiency in Microsoft Office (Outlook, Word, Excel)
- Strong verbal and written communication skills
- Customer-oriented with a professional demeanor
- Detail-oriented with strong time management and organizational skills
- Ability to work in a fast-paced, high-volume environment
- Proficiency in data entry
Associate III:
- High school diploma or equivalent
- 2+ years general office experience
Senior Associate:
- 2-year college degree or equivalent experience
- 3+ years general office experience
Preferred for Both:
- Customer service or call center experience
Benefits for Claims Support Associate (Once Hired On)
- Competitive pay and advancement opportunities
- Medical, dental, vision insurance
- 401(k) savings plan with generous company match
- Discounted insurance rates
- Life and disability insurance
- Flexible work hours and attractive time-off benefits
- Subsidized continuing education
- Community service outreach
- Award-winning work environment (Best Places to Work, Fit-Friendly Worksite, Work-Life Seal of Distinction)
Interested?
- Call us at to schedule an interview
- Submit your resume in response to this posting
- Apply online at www.expresspros.com
About Us
Express Employment Professionals is a leading staffing agency helping people find great opportunities across Hawaii. We specialize in matching qualified candidates with top companies offering full-time, part-time, and temporary roles-with no fees for job seekers.
Company Website
Company Size
11-100
Company Overview
For over 25 years, Express Employment Professionals has been dedicated to providing quality staffing services and human resource solutions to medium-sized business around the globe. Since its establishment in 1983, Express has grown to include a network of more than 550 employment agencies. With Express Employment Professionals, both businesses and job seekers alike can experience the confidence and satisfaction of knowing that they will receive personal attention from each of our locally owned and operated staffing firms. Express Employment Professionals serves local businesses with both full-time and temporary staffing and job placement in addition to providing human resource services and consulting. Our full line of services include:
