This job was last updated on July 22, 2025 4:10 PM.

Client Fulfillment Specialist– Office-Based (Manufacturing)

Location: Woodbridge, ON | On-site | Full-Time
Salary: $60,000–$70,000

Do you enjoy talking to clients on the phone, taking orders, and following up to make sure everything runs smoothly? Are you someone who thrives in a busy, client-facing environment and takes pride in keeping things organized and on track?

We’re hiring a ** Client Fulfillment Specialist** to manage dedicated customer accounts for a growing manufacturing company in Woodbridge. This is a front-line customer service role where you’ll support clients from order entry to delivery—while juggling details, solving problems, and keeping production aligned.

What You’ll Do

• Act as the main point of contact for a set group of clients
• Handle all customer communication by phone and email—answering inquiries, providing updates, and troubleshooting issues
• Enter and track orders in QuickBooks; confirm pricing, timelines, and shipping details
• Coordinate with production, inventory, and logistics teams to ensure orders are fulfilled accurately and on time
• Monitor inventory levels, flag shortages, and help with purchase orders as needed
• Support production planning by analyzing customer forecasts and prioritizing orders accordingly
• Prepare customer-facing updates and internal inventory reports using Microsoft Excel

What We’re Looking For

• 3+ years of customer service experience, ideally in a manufacturing or production environment
• Solid experience working with client accounts, order management, and logistics coordination
• Strong Excel skills – you know your way around formatting, formulas, and reporting
• Experience using QuickBooks or a similar ERP/order entry system
• Excellent multitasking ability—you can handle fast-moving priorities and tight timelines with calm and clarity
• Professional communication style with a proactive, team-oriented mindset

Why You’ll Love It Here

• Collaborative, friendly office culture—you’ll be part of a tight-knit team of three who truly support each other
• Office-based role with daily interaction across production, inventory, and customer teams
• A growing company where your contributions are visible, valued, and essential to client satisfaction
• Stable role with room to grow, especially if you enjoy taking ownership of your work and building client relationships

If you're energized by customer service, loves picking up the phone to assist cleints, thrive in a structured yet fast-paced office, and want to make a visible impact in a manufacturing setting—apply today.