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Bilingual Insurance Customer Service Representative

Express EmploymentCarmel, IN
Job Category

Office & Administration

Job Type

Hourly

Employment Type

Temp to Hire

Work Hours

Full-time

Compensation

$24$24per hour

Recruiter
Lee WenningerOwner

This job was last updated on September 23, 2026 9:51 AM.

Our client, an independent insurance agency in Carmel, IN has asked us to help them find a Bilingual (Spanish/English) Insurance Customer Service Representative to join their growing team. The person we placed in this job three years ago is being promoted, and we have the honor of finding their next great employee, which could be you!

Job Description

In this role you will support the owner and insurance agents by providing exceptional customer service to client customers. This job is ideal for someone with previous insurance experience at an agency or in customer service such as Geico or Amica. If you have your insurance license, you will be given top consideration

Principal Duties & Responsibilities

  • Answer phones.
  • Greet in-person guests and provide excellent customer service.
  • Take payments and update client data and policy information.
  • obtain your insurance license for you can provide information regarding policy options and pricing
  • Update client files.
  • Data entry and e-filing of documents that come in the mail.
  • Send email and make outbound phone calls to update clients and prospect for new business.
  • Attending networking events.
  • If you are not licensed, our client will pay for your classwork and exam so you can obtain your insurance license.

Experience that will put you at the top of the list for consideration as the Bilingual Insurance Customer Service Representative:

  • Front Office and/or Customer Service experience.
  • A pleasant phone voice.
  • Excellent data entry and accuracy.
  • Experience making outbound phone calls.
  • The ability to manage multiple priorities simultaneously.
  • Punctuality.
  • Experience attending networking events.
  • A good business wardrobe: our client works with high net worth individuals and you will represent the company in meetings.
  • If you have insurance experience and an insurance license, you will receive top consideration.

What will you receive as the Bilingual Insurance Customer Service Representative?

  • $24.00 per hour.
  • Our client offers full benefits, a 401(k) with 3% match, and pays for continuing education and licensing.
  • If you are not licensed, our client will pay for your classwork and exam so you can obtain your insurance license.
  • This is an evaluation, contract to hire job; assuming you like our client and they like you, you will be hired after 4 months.
  • Express understands the importance of benefits for our contractors. While working with Express you will have access to benefits that include medical, dental, vision, life, and earned holiday pay.
  • We look forward to working with you!
Company Size

101-250

Company Overview

Our mission is to help good companies in Hamilton County (Fishers, Carmel, Westfield, Noblesville and surrounding communities) find great employees. Since opening sixteen years ago, our office has helped thousands job seekers find work at over 600 companies. We were named the Fishers Chamber of Commerce Small Business of the Year for 2011, and we are one of the top Express offices worldwide having achieved Bronze and Silver Circle of Excellence awards for the last ten years consecutively. We are convinced that the economic engine of our country is small businesses, and we are committed to helping small and mid-size businesses succeed whether through our services or through referrals to our business colleagues and friends. We also provide support and guidance for local job seekers, whether by providing a bridge job to gain work experience or by helping them find their next career opportunity. We are humbled that referrals from current and former Express associates are our top recruiting source.

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