This job was last updated on July 28, 2025 3:29 PM.

Job Summary: We’re looking for a hands-on Concierge Team Lead to supervise and guide a team of day-shift concierges on a local college campus. This leadership role blends team coordination with active cleaning responsibilities and customer service. The ideal candidate has prior experience in custodial work and a proven record of leadership in a facilities, janitorial, or service-oriented setting. You’ll be responsible for directing day-to-day team operations, training new staff, distributing keys, ensuring quality standards are met, and providing support where needed—including driving a golf cart around campus. This is a boots-on-the-ground role for someone who leads by example, communicates clearly, and keeps standards high.

Here's What Your Day-to-Day Looks Like: Key Responsibilities:

• Supervise, support, and lead the daily activities of the concierge team
• Onboard and offboard team members; train on cleaning procedures and protocols
• Assign tasks, distribute keys and supplies, and monitor team performance
• Provide hands-on support for cleaning duties: vacuuming, dusting, restroom restocking, sweeping, and general upkeep
• Drive a golf cart around campus for supply runs, inspections, or team check-ins
• Serve as the point of contact for special requests from campus coordinators
• Ensure all team members follow safety protocols and maintain a clean, welcoming environment
• Monitor and close daily work orders; communicate updates to Facilities Supervisor
• Maintain a professional, friendly presence across campus and foster a positive team culture

Qualifications:

• Previous experience in custodial, janitorial, or facility maintenance work is required
• Prior team lead or supervisory experience is strongly preferred
• Ability to lead, instruct, and coach a diverse team with confidence and accountability
• Strong communication and organizational skills
• Must have a valid driver’s license and clean driving record (MVR will be run)
• Physically able to lift up to 50 lbs and perform physical labor for extended periods if needed.
• Customer-service orientation and a proactive approach to problem-solving
• Willingness to work occasional weekends for campus events if needed

Schedule & Pay:

• Reports To: Facilities Supervisor
• Schedule: Monday–Friday, 7:00 AM – 3:00 PM (Occasional weekends as needed
• Pay: $20/hr during training via Express Employment, increasing to $22–$23/hr upon permanent hire
• Status: Full-Time, Temp-to-Hire
• Driving Requirement: Must have a valid driver's license and clean driving history (MVR required)

Here's What Makes YOU a Great Fit:

• Able to physically do the work and meet physical requirements
• Must have reliable and timely transportation
• Good work ethic; punctual & dependable; take pride in your work
• Good teamwork and communication skills
• Steel toed boots recommended but not required
• Drug-free

Job Location: Birmingham, AL

APPLY TODAY! What Makes Express Employment Professionals Different? Express Employment Professionals - Birmingham, is a local employment agency that has been helping people find great jobs since 2006. We focus on helping people find long-term positions at some of the best companies in the area. Every week we are actively working with 150+ companies in the Birmingham and surrounding areas. Immediate Benefits of working with Express:

• Weekly Pay
• Medical, Dental, Vision, Short-Term Disability, and Life Insurance
• 401(K) Savings Plan
• Holiday Pay
• Referral Bonuses
• Employee Assistance Program (counseling & expert advice in many stressful areas)
• Free Online Training

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