This job was last updated on October 7, 2025 2:23 PM.

Job Title: Customer Service Representative
Location: Tinton Falls, NJ
Pay Rate: $18 – 20 per hour

Schedule: Monday through Sunday (5 days per week) with shifts from 9 AM – 5 PM and 10 AM – 6 PM

Position Type: Full-Time | Tax and Financial Services | Immediate Openings

Join a growing financial services team that’s helping individuals and families achieve lasting financial success. This is an excellent opportunity to build a career in a supportive, client-focused environment where your work truly makes a difference. You’ll enjoy competitive pay, growth potential, and a team that values your dedication and service.

What You’ll Do

• Provide top-notch customer support via phone, email, and chat for tax and financial service inquiries
• Assist members with questions about tax filing, refunds, deductions, and account management
• Resolve member issues promptly and professionally, ensuring a smooth service experience
• Educate clients about available tax and financial products and assist with account setup and updates
• Maintain up-to-date knowledge of tax laws, financial services, and company policies to effectively assist members
• Document member interactions and maintain detailed records in the CRM system
• Collaborate with internal teams to deliver accurate and timely solutions

What We’re Looking For

• High school diploma or equivalent (Associate/Bachelor’s in finance or accounting a plus)
• 1+ years of customer service experience, ideally in tax or financial services
• Familiarity with tax filing processes, financial accounts, and investment services is preferred
• Strong communication and problem-solving skills with attention to detail
• Comfortable multitasking in a fast-paced environment
• Proficiency with CRM systems, Microsoft Office, and customer service software
• Travel and overtime availability is required

Why You’ll Love This Job

• Competitive hourly pay with consistent full-time hours
• Hands-on training and growth opportunities in the financial services field
• A collaborative, people-first team culture
• The chance to help clients achieve real financial confidence

Apply today to start a rewarding career helping others achieve financial peace of mind. Hiring immediately!

Explore more local job opportunities at: https://www.expresspros.com/us-new-jersey-tinton-falls/job-seekers/job-openings