Job Category
Customer Service
Job Type
Hourly
Employment Type
Temp to Hire
Work Hours
Full-time
Compensation
$20per hour
Hiring Manager
Recruiter
This job was last updated on
Are you a customer service professional with experience in banking or call center environments? We're seeking a Mortgage Service Center Representative to join our team and provide exceptional support to customers with mortgage-related inquiries. This role is ideal for someone who is detail-oriented, empathetic, and comfortable handling high-volume calls.
Perks You'll Enjoy:
- Medical, Dental, and Vision Benefits
- Weekly paychecks
- Professional and welcoming environment
- Hands-on training and team support
- Monday-Friday daytime schedule
Key Responsibilities
- Respond to inbound calls regarding mortgage accounts, payments, and general inquiries
- Assist customers with loan servicing questions and escalate issues as needed
- Process account updates and document customer interactions accurately
- Collaborate with internal departments to resolve customer concerns
- Maintain confidentiality and adhere to banking regulations and procedures
Qualifications
- 1+ years of experience in a call center or banking environment
- Strong verbal and written communication skills
- Proficiency in Microsoft Office and customer service systems
- Ability to multitask and manage time effectively in a fast-paced setting
- High attention to detail and commitment to customer satisfaction
Interested?
- Call us at to schedule an interview
- Submit your resume in response to this posting
- Apply online at www.expresspros.com
About Us
Express Employment Professionals is a leading staffing agency helping people find great opportunities across Hawaii. We specialize in matching qualified candidates with top companies offering full-time, part-time, and temporary roles—with no fees for job seekers.
Company Website
Company Size
11-100
Company Overview
For over 25 years, Express Employment Professionals has been dedicated to providing quality staffing services and human resource solutions to medium-sized business around the globe. Since its establishment in 1983, Express has grown to include a network of more than 550 employment agencies. With Express Employment Professionals, both businesses and job seekers alike can experience the confidence and satisfaction of knowing that they will receive personal attention from each of our locally owned and operated staffing firms. Express Employment Professionals serves local businesses with both full-time and temporary staffing and job placement in addition to providing human resource services and consulting. Our full line of services include:
