Job Category
Office & Administration
Job Type
Hourly
Employment Type
Temp to Hire
Work Hours
Full-time
Compensation
$20 − $25per hour
Hiring Manager
Recruiter
This job was last updated on
Join a trusted, family-owned company that's been serving Hawai‘i for over 60 years. We're seeking a Service Coordinator to support our equipment service operations in Kona. This role is ideal for someone with strong administrative skills, service shop experience, and a passion for customer service.
Service Coordinator Key Responsibilities
- Open and manage work orders, reconcile timecards, and ensure accurate job documentation
- Coordinate job schedules, equipment pickups/deliveries, and mechanic assignments
- Process warranty claims and collaborate with internal departments and vendors
- Maintain service records, requisitions, and department files
- Assist with customer communication, job status updates, and dispute resolution
- Support safety, credit, and housekeeping policies
- Monitor departmental metrics and identify training needs for support staff
Service Coordinator Qualifications
- High school diploma or equivalent
- Valid driver's license with a clean driving record
- Minimum 5 years of experience in a service shop environment
- Strong PC and administrative skills
- Excellent customer service, attention to detail, and communication abilities
- Supervisory experience preferred
Physical & Environmental Requirements
- Ability to lift up to 25 lbs, walk, stoop, reach, and sit for extended periods
- Work in office and shop environments with varying noise and temperature conditions
Service Coordinator Benefits (Once Hired On)
- Competitive compensation
- Medical, dental, and vision insurance
- Health savings account & flexible spending accounts
- Paid time off (PTO)
- 401(k) with company match
- Life & accident insurance
- Employee assistance and legal support programs
- Travel assistance and wellness programs
- Referral and longevity bonuses
- Recognition programs
- Store discounts
- Boot reimbursement
- Tuition reimbursement
- Company-supplied uniforms
- Advanced technical training
- Career growth and development opportunities
Interested?
- Call us at to schedule an interview
- Submit your resume in response to this posting
- Apply online at www.expresspros.com
About Us
Express Employment Professionals is a leading staffing agency helping people find great opportunities across Hawaii. We specialize in matching qualified candidates with top companies offering full-time, part-time, and temporary roles—with no fees for job seekers.
Company Website
Company Size
11-100
Company Overview
For over 25 years, Express Employment Professionals has been dedicated to providing quality staffing services and human resource solutions to medium-sized business around the globe. Since its establishment in 1983, Express has grown to include a network of more than 550 employment agencies. With Express Employment Professionals, both businesses and job seekers alike can experience the confidence and satisfaction of knowing that they will receive personal attention from each of our locally owned and operated staffing firms. Express Employment Professionals serves local businesses with both full-time and temporary staffing and job placement in addition to providing human resource services and consulting. Our full line of services include:
