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Senior Associate- Billing Operations

Express Employment ProfessionalHonolulu, HI
Job Category

Office & Administration

Job Type

Hourly

Employment Type

Temp to Hire

Work Hours

Full-time

Compensation

$20$20per hour

Hiring Manager
Amanda MayoSr Employment Manager, Admin
Recruiter
Amanda MayoSr Employment Manager, Admin

This job was last updated on April 13, 2026 8:22 PM.

Senior Associate

Location: Honolulu, HI 96814

Pay: $20/hr

Job Type: Full Time

Schedule: 7:30am-4pm, weekdays, some flex

Job Description:

Be a part of a local team that is dedicated to helping others in their time of need and make a meaningful impact every day. As a Senior Associate, you'll oversee insurance policy communications, manage customer inquiries, and ensure accurate payment processing. You'll handle payment rejects, lead an offshore team, and collaborate on resolving billing issues, contributing to efficient operations and excellent customer service.

Benefits:

  • Comprehensive Health Benefits
  • Paid Time Off
  • Tuition Assistance
  • 401(k) with matching

Key Responsibilities:

  • Correspond with business associates on Insurance policies
  • Research and respond to customer inquiries via phone or email
  • Manage incoming payments
  • Oversight of offshore team to ensure completion and consistency of all tasks
  • Collaborate with team members on solutions to billing issues on policies

Qualifications:

  • 2 year college degree or equivalent work experience
  • 3 years general office experience
  • Proficiency of MS Office applications
  • Strong critical thinking and problem-solving skills
  • Accounts receivable, collections and/or insurance experience
  • Knowledge in Guidewire Billing Center preferred

How to Apply for the Senior Associate opportunity:

Call our team today at 808-792-7015 or email us at jobs.honoluluhisrg@expresspros.com

Company Size

11-100

Company Overview

Express Employment Professionals connects Hawaii job seekers and businesses with the right opportunities. Our Hawaii team specializes in helping local companies hire dependable workers, and helping job seekers find rewarding careers close to home. Whether you’re looking for temporary, part-time, or full-time employment, or you’re an employer needing extra staff during busy periods, Express provides flexible staffing solutions across Hawaii’s key industries, including administration, light industrial, hospitality, and professional services.

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