This job was last updated on December 18, 2025 12:59 PM.

Express is recruiting for a full-time Office Manager/Administrative.

Compensation: $28/hr

Schedule: Mon - Fri

Key Responsibilities

Administrative & Office Management

• Serve as the first point of contact by answering and directing phone calls in a professional and friendly manner.
• Manage daily office operations, including filing, organizing documents, and maintaining office supplies.
• Handle scheduling for internal meetings, appointments, and general office calendar management.
• Maintain and update organizational records, databases, and filing systems (digital and physical).

Accounts Payable / Accounts Receivable Support

• Assist with AP/AR tasks including processing invoices, coding, and preparing documentation for the bookkeeper and controller.
• Support collection and processing of payments, member dues, or other receivables.
• Help track expenses and ensure proper documentation is provided for monthly financial processing.

Payroll Overview & Coordination

• Provide administrative support for payroll, including gathering timesheets, confirming hours, and communicating necessary updates to payroll processors.
• Maintain employee files and ensure accurate payroll-related information is recorded.

Financial & Bookkeeping Coordination

• Act as a communication link between staff, the bookkeeper, and the controller.
• Prepare, organize, and submit required financial documents in a timely manner.
• Support month-end document collection and general bookkeeping workflows.

CRM & Membership Management

• Maintain and update the organization’s CRM system with accurate member information.
• Assist with membership onboarding, renewals, and general data maintenance.
• Provide basic support and communication to members regarding account or membership questions.

Coordination of Contractors

• Serve as the primary administrative point of contact for outside contractors, service providers, and vendors.
• Assist with scheduling contractor work, communicating needs, and tracking progress on tasks.
• Maintain contractor files, agreements, and documentation.
• Support coordination of bids, quotes, and renewals for recurring or project-based services.
• Ensure timely communication between contractors and internal staff.

Board & Leadership Support

• Provide administrative support to the Executive Director and leadership team.
• Assist with scheduling, meeting coordination, and preparing meeting materials.
• Help maintain leadership calendars and track key deadlines or organizational priorities.
• Prepare documents, presentations, or reports as needed for leadership.
• Support communication between leadership and staff.

Communication & Support

• Assist with internal and external communications, including emails, announcements, and general correspondence.
• Provide administrative support to staff across departments.
• Support special projects, events, and organizational initiatives.

Qualifications

• Previous administrative experience; nonprofit or small-office experience a plus.
• Basic understanding of AP/AR processes and payroll workflows.
• Strong organizational and multitasking skills.
• Comfortable using CRM systems and standard office software.
• Excellent written and verbal communication skills.
• Ability to work independently, maintain confidentiality, and manage competing priorities.

Working Style & Competencies

• Detail-oriented with strong follow-through.
• Friendly, professional phone and email presence.
• Comfortable collaborating with finance staff, contractors, and leadership.
• Reliable, proactive, and solution-oriented.